Jinny Policies

At Jinny, 100% Customer Service is our ultimate Goal. We pride ourselves on treating our customers with the upmost respect and professionalism.

There are no warranties, express or implied, of merchantability, fitness for a particular purpose or otherwise, which extend beyond the manufacturers description on the label of each product.

Jinny Beauty Supply shall not be deemed responsible nor held liable for any damages or claims for injuries, whether intentional or accidental, relating to the misuse of any product.

We reserve the right to limit order quantities.

Past due account
If payment is not made in accordance with credit terms, Jinny Beauty Supply, will pursue its own legal action towards collecting the unpaid balance at whatever the cost.  You will be responsible for all legal fees.

All orders are considered F.O.B. unless otherwise previously approved.

Restock Fee 
If customers do not pick-up orders within 1 month of placement, or cancel their trucking order after items have been picked, ordered items will be automatically restocked and the customer will be charged a penalty of 10% of the order amount.  All future orders will be pending until the restock fee is cleared. There will be a restocking fee of 20% for canceling and returning merchandise.

Must be made within 3 days of delivery, please notify customer service immediately upon receipt.

No refund for down payment or earnest money after preparing the order.

Returns / Exchanges
Office approval and product invoices are required.

Return checks
Any returned check involves a $35.00 service charge.