Frequently Asked Questions

Do you have questions about ordering and payments? Below are the the most frequently asked questions. Of course, if your question isn’t below, please call your Jinny sales representative.

“How Do I start an Account?”

Please contact your closest Jinny branch through the telephone, fax, email, or by a personal visit to establish your new account. Start by filling out the new customer application form. Please fill out the state tax # and federal tax # on the application form.

“How Do I Place an Order?”

You can place an order by contacting your friendly Jinny Sales representative. We have 11 branches around the country. Contact the closest branch to you.

“What are the Shipping Costs?”

The shipping costs vary per state. Please take advantage of our “Free Freight” charge chart. You can literally save hundreds of dollars on freight cost by ordering the minimum amount. Order by a “full case,” since anything purchased in less than full case quantities will be charged 10% extra to the cost. Every month. Jinny has a special deal promotion, where the savings can range anywhere between 5% – 20%. The minimum invoice purchase amount is $300.00 for all customers. No exceptions.
We ship through commercial truck carriers. (All the products are shrink-wrapped, then trucked out to its destination.) Through UPS, air or ground service. (This service is recommended if the order is small in terms of the weight. The cost of shipping and handling will be added to the invoice.) We also offer local delivery service with our own trucks & vans. The minimum UPS purchase is $150.00.

“How Do I Pay? “

You pay by 30 day terms or C.O.D. (Cash On Delivery). On C.O.D shipments (truck and UPS), we accept Money Order – Cashier’s Check (certified check) No Cash!!! Note: All accounts are considered C.O.D., unless credit is previously granted. For customer credit of 15 day/30 day, you must obtain JBS office approval beforehand. There is a mandatory fee on all C.O.D. trucking orders.

“What Products Should I Order?”

Please ask your friendly Jinny sales representative to provide you with advise on what products will sell the best and give you maximum profits. We have been in the business for over 30 years, we have the expertise to help you out.

“How do I get a Catalog?”

Please call our catalog department at 770-734-9222. Please ask for the latest Jinny Catalog. There is a fee of $25.00. Check or money order, no cash please!!